PRIVACY POLICY

 

 Effective as of December 11, 2018

 

 

Bel Fuse Inc., its United States subsidiaries Bel Transformer Inc., Cinch Connectors Inc., PAI Capital LLC, Bel Connector Inc., Cinch Connectivity Solutions Inc., Trompeter Eletronics, Inc., Bel Power Solutions Inc., Bel Power Inc., Bel Ventures Inc., Stratos International LLC, Stratos Lightwave LLC, and Stratos Lightwave – Florida LLC (collectively, “Bel Fuse”, “we,” “us,” or “our”) provide this Privacy Policy because we know that you care about how your information is collected, used, shared and retained.  This Privacy Policy applies to information collected when you visit our website at www.belfuse.com or customer portals (istore.belf.com and portal.belfuse.com), accessible through our website (collectively, the “Website”), or purchase our products through the Website.

 

By visiting our Website, or purchasing our Products, you are agreeing to the terms of this Privacy Policy and the accompanying Terms of Use. Capitalized terms not defined in this Privacy Policy have the meaning ascribed to them in the Terms of Use.

 

General Data Protection Regulation Notice

Natural persons located in the European Economic Area (“EEA”) should review the General Data Protection Regulation (“GDPR”) Notice here.


What Information We Collect; the Purpose of Collection and Use 

We collect the following categories of information.

 

Contact Information: We collect contact information on our Website from visitors, customers, and distributors, as applicable, who wish to obtain information or support, purchase or register our Products, or access specific account information. Contact information is provided via browser forms or online order forms, and includes first name, last name, e-mail address, mailing address (including country, city, state, zip code), and phone numbers (fax, cell and/or landline) (collectively, “Contact Information”), technical requirements, and other information necessary for us to properly respond.

 

This contact information is used by our sales, support, and product teams to contact our Website visitors, customers, distributors, and agents, as appropriate, so that we can provide the requested information, support, or products. We may also ask you to voluntarily provide us with information for market research, such as your interests, demographics, and experience with our products.

 

We collect contact information on our Website from shipping, transport, freight forwarding, and other logistics companies, distributors and channel partners, and "ship to" information for the products. This contact information is used by our shipping and transportation teams to fulfill product orders and schedule deliveries.

 

Billing Information: We collect billing and payment information which may include a purchase order number, an account number, or instructions for wire transfer and/or ACH transfers, credit card number, expiration date, billing zip code, activation code and/or similar information. When payment is made by credit card, we use third party credit card processors. The billing and payment information is used to prepare and send invoices, make and receive payments, establish and manage accounts.

 

Resume Information: We may collect information including your name, address email address and phone number when you use our Website to apply for a position at Bel Fuse or to join our talent network in order to be informed when job opportunities become available. This information may be stored on a cloud server provided by Career Builder so that we may contact you as requested.


Third Party Analytics Providers: We use automatic data collection technology provided by Google Analytics, SpyFu, and FoxyCart when you visit our Website or purchase products online to evaluate your use of the Website, compile reports on activity (based on their collection of IP address, Internet service provider, browser type, operating system and language, referring and exit pages and URLs, date and time, amount of time spent on particular pages, what sections of the Website you visit, number of links you click while on the Website, search terms, and other data), and analyze performance metrics. Such providers may use tracking technologies, such as, but not limited to, cookies to help collect, analyze and provide us reports and/or data. By accessing and using the Website, you consent to the processing of data about you by these analytics providers in the manner and for the purposes set out in this Privacy Policy. For more information on these third parties, including how to opt out from certain data collection, please visit the sites below.   Please be advised that if you opt out of any service, you may not be able to use the full functionality of the Website.

 

                        For Google Analytics:   https://www.google.com/analytics.

                       

 

We may use MS products to create a unique session ID for you (that expires at the end of your session), which captures the language, currency and culture associated with your session, and/or a unique user ID that is associated with your user login name.

 

Customer CRM Data: We also use Contact Information to help our customer service department track customer (or potential customer) requests for quotes, sales orders, pricing, and shipping through our Salesforce customer relationship management tool. Any personal data provided to/or collected by Salesforce will be used to provide our products and services in accordance with this Privacy Policy. Salesforce is contained within its cloud server stack in North America. You may request Bel Fuse to manually remove your account information from Salesforce. To submit a request, please contact Privacy@belf.com and allow us a reasonable time to process your request.

 

Cookies: Cookies are small packets of data that a website stores on your computer's hard drive for the functioning of the Website and as described under "Third Party Analytics Providers" above. You may be able to block all cookies through your browser or device (please consult your device or browser’s documentation on how to do this) and/or, in the case of applicable third party analytics providers, use an opt-out mechanism made available by such analytics providers. However, if you decide not to accept cookies from our Website, the Website may not function properly.

 

How We Share Your Information

 

Onward Transfer to Third Parties: Like many businesses, we hire other companies to perform certain business-related services. We may disclose personal information to certain types of third party companies but only to the extent needed to enable them to provide such services. The types of companies that may receive personal information and their functions are: direct marketing assistance (including disclosure to our distributors for direct marketing of our Products), order fulfillment, billing, customer service, data storage, hosting services, sales support, credit card processors, Enterprise Resource Planning software vendors and logistics support companies. All such third parties function as our agents, performing services at our instruction and on our behalf pursuant to contracts which require they provide at least the same level of privacy protection as is required by this Privacy Policy and implemented by us. We may also disclose your information, including any personal information, to any of our parent companies, affiliates, subsidiaries, joint ventures, or other companies under common control with us  in order to support marketing, sale, and delivery of our Products and services. We may transfer your personal information to a third party controller but you may opt out of such transfer at any time by contacting us at Privacy@belf.com. Please allow us a reasonable time to process your request.

 

Business Transfers: In the event of a merger, dissolution, reorganization or similar corporate event, or the sale of all or substantially all of our assets, we expect that the information that we have collected, including personal information, would be transferred to the surviving entity in a merger or the acquiring entity. All such transfers shall be subject to our commitments with respect to the privacy and confidentiality of such personal information as set forth in this Privacy Policy.

 

Disclosure to Public Authorities: We are required to disclose personal information in response to lawful requests by public authorities, including for the purpose of meeting national security or law enforcement requirements. We may also disclose personal information to other third parties when compelled to do so by government authorities or required by law or regulation including, but not limited to, in response to court orders and subpoenas. 

 

In certain situations, we may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

 

Opt-Out for Direct Marketing; Email Management: You may opt out at any time from the use of your personal information for direct marketing purposes, and/or the transfer of your personal information to third parties for direct marketing purpose, by contacting us at Privacy@belf.com and state that you would like to opt out of direct marketing and/or the transfer of your personal information to third parties for direct marketing purposes. Please allow us a reasonable time to process your request.

 

You may also manage your receipt of marketing and non-transactional communications by clicking on the "Unsubscribe" link located on the bottom of any Bel Fuse marketing email and following the instructions found on the page to which the link takes you. You cannot opt out of receiving transactional e-mails related to your account or purchase orders. Please allow a reasonable time to process your request.

 

Retention of personal information: We will retain your personal information in a form that identifies you only for as long as it serves the purpose(s) for which it was initially collected as stated in this Privacy Policy, or subsequently authorized. We may continue processing your personal information for longer periods, but only for the time and to the extent such processing reasonably serves the purposes of archiving in the public interest, journalism, literature and art, scientific or historical research and statistical analysis, and subject to the protection of this Privacy Policy. After such time periods have expired, we may either delete your personal information or retain it in a form such that it does not identify you personally.

 

How we protect your information: Bel Fuse takes very seriously the security and privacy of the personal information that it collects pursuant to this Privacy Policy. Accordingly, we will implement reasonable and appropriate security measures to protect your personal information from loss, misuse and unauthorized access, disclosure, alteration and destruction, taking into account the risks involved in processing and the nature of such data, and comply with applicable laws and regulations.

 

Children: We do not knowingly collect any personal information from children under the age of thirteen through the Website. If you are under 13, please do not give us any personal information. We encourage parents and legal guardians to monitor their children's Internet usage and to help enforce our Privacy Policy by instructing their children never to provide personal information to us without their permission. If you have reason to believe that a child under the age of 13 has provided personal information to us, please contact us at Privacy@belf.com, and we will endeavor to delete that information from our databases.

 

Links to External Websites: The Website may contain links to third party websites ("External Sites"). Bel Fuse has no control over the privacy practices of these External Sites. As such, we are not responsible for the privacy policies of those External Sites. You should check the applicable third party privacy policy and terms of use when visiting any External Sites, and before providing any personal information to such External Sites.

 

Important Notice to All Non-US Residents: Our servers are located in the US. If you are located outside of the US, please be aware that any information provided to us, including personal information, will be transferred from your country of origin to the US. Except in the case of data transfers under the EU-US Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework, your decision to provide such data to us, or allow us to collect such data through our Website constitutes your consent to this data transfer.

 

Important Notice for Individuals of the European Economic Area and Switzerland: Bel Fuse complies with the EU-US Privacy Shield Framework and the Swiss-US Privacy Shield Framework as set forth by the US Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries and Switzerland transferred to the United States pursuant to Privacy Shield.  Bel Fuse has certified that it adheres to the Privacy Shield Principles with respect to such data. If there is any conflict between the policies in this privacy policy and data subject rights under the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program, and to view our certification page, please visit https://www.privacyshield.gov/   

 

With respect to personal data received or transferred pursuant to the Privacy Shield Frameworks, Bel Fuse is subject to the regulatory enforcement powers of the U.S. Federal Trade Commission.

 

Pursuant to the Privacy Shield Frameworks, EU and Swiss individuals have the right to obtain our confirmation of whether we maintain personal information relating to you in the United States.  Upon request, we will provide you with access to the personal information that we hold about you.  You may also may correct, amend, or delete the personal information we hold about you.  An individual who seeks access, or who seeks to correct, amend, or delete inaccurate data transferred to the United States under Privacy Shield, should contact us at Privacy@belf.com, with the subject line, “Privacy Shield.”.  If requested to remove data, we will respond within a reasonable timeframe.

 

We will also provide an individual opt-out or opt-in choice before we share your data with third parties other than our agents, or before we use it for a purpose other than which it was originally collected or subsequently authorized.  To request to limit the use and disclosure of your personal information, please submit a written request to Privacy@belf.com.

 

Bel Fuse’s accountability for personal data that it receives in the United States under the Privacy Shield and subsequently transfers to a third party is described in the Privacy Shield Principles. In particular, Bel Fuse remains responsible and liable under the Privacy Shield Principles if third-party agents that it engages to process the personal data on its behalf do so in a manner inconsistent with the Principles, unless Bel Fuse proves that it is not responsible for the event giving rise to the damage.

 

In compliance with the Privacy Shield Principles, Bel Fuse commits to resolve complaints about your privacy and our collection or use of your personal information transferred to the United States pursuant to Privacy Shield. European Union and Swiss individuals with Privacy Shield inquiries or complaints should first contact Bel Fuse at Privacy@belf.com with the subject line, “Privacy Shield.”

 

Bel Fuse has further committed to refer unresolved privacy complaints under the Privacy Shield Principles to an independent dispute resolution mechanism, the BBB EU PRIVACY SHIELD, operated by the Council of Better Business Bureaus. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed, please visit www.bbb.org/EU-privacy-shield/for-eu-consumers for more information and to file a complaint. This service is provided free of charge to you.

 

If your Privacy Shield complaint cannot be resolved through the above channels, under certain conditions, you may invoke binding arbitration for some residual claims not resolved by other redress mechanisms.  See Privacy Shield Annex 1 at https://www.privacyshield.gov/article?id=ANNEX-I-introduction.

 

California Privacy Rights: Pursuant to Section 1798.83 of the California Civil Code, residents of California have the right to obtain certain information about the types of personal information that companies with whom they have an established business relationship (and that are not otherwise exempt) have shared with third parties for direct marketing purposes during the preceding calendar year, including the names and addresses of those third parties, and examples of the types of services or products marketed by those third parties. If you wish to submit a request pursuant to Section 1798.83, please contact Bel Fuse via email at Privacy@belf.com. Bel Fuse does not honor "Do Not Track" settings.

 

Changes to this Privacy Policy: This Privacy Policy is effective as of the date stated at the top of this Privacy Policy. We may change this Privacy Policy from time to time, and will post any changes on the Website as soon as they go into effect. By accessing the Website after we make any such changes to this Privacy Policy, you are deemed to have accepted such changes. Please refer back to this Privacy Policy on a regular basis.

 

How to Contact Us: If you have questions about this Privacy Policy, please contact Bel Fuse at

Privacy@belf.com with the subject line, “Privacy Shield”.